Privacy Policy

We hold the privacy of personal information in the highest regard.

Our policy is designed to assist the general public in understanding how we use and safeguard the information you provide to us while we assist you in making informed decisions about which service or program may be right for you.

Our policy to safeguard your personal information will be continuously assessed and reinforced according to new technologies, business practices and to ensure customers' needs for privacy is protected.

What Information Do We Collect?

When you visit this website you may provide us with personal information. Information is never shared with anyone or any outside agency without your expressed and written consent

Personal Information

When you contact and register personally for our services you are asked to provide us information such as: - Name - Mailing address - Email address - Business and home phone number –and a very brief description of the situation. This is to help you access the most appropriate program and to help us contact you with an appointment.

Website statistics

Statistical data may be used for administrative purposes. For example, our funders may want to know the number of males versus females requesting services in any given year.

Legally Compelled Disclosure of Information

We may only disclose information when legally requested to do so for legal reasons. In other words, when the law requires it or for the protection and safety of the public or the client himself or herself. Your counsellor will be happy to inform you about this legal obligation if you wish to know more

What About Other Websites Linked to Our Website?

We are not responsible for the practices employed by websites linked to or from our own website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.

We do not share any personal information with other websites. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect.

Browsing and interacting with any other website, including websites, which have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice, as policies and laws can change

Our Commitment To Data Security

Please note that your information will be stored and processed on our secure computers in Canada. The Canadian laws may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place a process to safeguard and secure the information we collect online.

A Special Note About Children

Only children 12 years old and over may use our services unsupervised by a guardian. We ask that children (11 years old or younger) to not submit any personal information to us unless it is with the permission and guidance from a parent or legal guardian.

Policy Modifications

It is your responsibility to read this policy periodically in order to be aware of any possible changes. However, please be assured that if the Privacy Policy changes, we will not use the personal information you have submitted to us in a manner that is unlawful, disrespectful or in breach of privacy laws and policies.

Other Information

All other inquiries you may have in regards to our privacy policy may be directed to our office via telephone 705-524-9629 or contact us directly through our online form.

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